+56 61 - 241 40 40

Reservation Policy

Notes

(*) 19% taxes for Chilean passengers are already included.

(**) Applicable for children 16 and under, when accompanied by their parents. (***) Applicable for children 12 and under, when accompanied by their parents.

(****) Infants up to two years of age are considered complimentary, when sharing a bed with their parents.

PARÍS 888, 7° PISO - SANTIAGO 8330131 - CHILE - PH. +56 (2) 3871500 - FAX +56 (2) 3871300 www.remota.cl

II. PROGRAMS

A. Included

All programs include transfers, accommodations, breakfast, snacks, appetizers, lunch, dinner, non-alcoholic and alcoholic beverages, house wines, daily excursions lead by a bi-lingual guide (Spanish-English), use of spa, heated swimming pool and hot tubs.

Fly fishing programs are one guide for every two fisherman and include transportation to and from fishing sites.

B. Not Included

All programs do not include, premium wines, massage services, outdoor equipment, personal goods, gift shop items, tips and all others not specifically stated.
Fly fishing programs do not include Fly-fishing gear (rods, reels, lines and leaders, flies, waders and others). There is equipment available for rent but availability is limited.

C. Remota offers daily transfer services to and from Punta Arenas and Calafate.

From Chile:

Punta Arenas (airport) – Remota between 9:00 am and 18:00 pm
Remota – Punta Arenas (airport) between 9:00 am and 18:00 pm
Private transfers have an aditional cost of 300 USD by tranche

From Argentina: Minimum 2 Guests

El Calafate (airport) – Remota between 9:00 am and 18:00 pm
Remota – El Calafate (airport) Remota between 9:00 am and 18:00 pm

Private transfers have an aditional cost of 400 USD by tranche

All transfers require detailed confirmation in advance with all flight details.

Please send all detailed Flight information to: reservas@remota.cl.

III. CONDITIONS OF PAYMENT

A. Initial Deposit

All reservations are considered confirmed when payment of 20% (plus taxes, if applicable) of the total reservation is received. This should be within 15 days of receiving the confirmation of your reservation.

B. Balance

The remaining total for programs should be paid in full up to 45 days prior to the arrival of the guests.

PARÍS 888, 7° PISO - SANTIAGO 8330131 - CHILE - PH. +56 (2) 3871500 - FAX +56 (2) 3871300

www.remota.cl

C. Payment Options
Name Administradora Remota Ltda.
R.U.T. 76.416.090-8
Address Paris 888 - Piso 7
Santiago - Chile
Phone +56 (2) 3871500
E-Mail reservas@remota.cl
1. Transfer of Funds within Chile (in Chilean Pesos only) (*****)
Bank Santander Santiago
Savings Account in Pesos # 4769694
Account Name Administradora Remota Ltda.
2. Transfer of International Funds (U.S. Dollars) (*****)
Account Name Administradora Remota Ltda.
Identification Number 76.416.090-8
Name of Bank Banco Santander Santiago
Bank Account (USD) 5100038031
Swift Code BSCHCLRM
Reference Number Reservation Number

3. Please ask if you prefer to pay with a Credit Card.

Notes

(*****) Please send email confirmation with reservation number details to info@remota.cl. Any bank fees/charges to be paid by guest.

IV. CANCELATIONS
A. Cancellations for Regular Programs
Date of Cancellation Fine (Per Person)
(Days prior to guest check-in)
60 to 45 USD 100.00
44 to 30 30% of the Total Reservation Value
29 to 15 75% of the Total Reservation Value
14 or less 100% of the Total Reservation Value

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